FAQ

A clinical trial is a research study that tests how well medical approaches work in people. These studies investigate new methods of screening, prevention, diagnosis, and more to determine whether new drugs, devices, or treatments are both safe and effective. By participating in a clinical trial, you can help develop new medications or treatments that can improve health, for you and for others in your community.

Anyone can apply to participate in a clinical trial, but each study has specific requirements known as eligibility criteria. These may include factors such as age, medical background, or current health status. Some studies seek individuals with particular health conditions, while others invite healthy volunteers.

At Indago, our medical team carefully reviews your information to determine which studies may be a safe and appropriate match for you. We take the time to explain each step clearly so you can make an informed decision. Participation is always voluntary, and you’ll have full control over whether to join.

When you take part in a study at Indago, you are cared for by qualified investigators and experienced clinical staff who monitor your health and well-being throughout the entire process. Before you decide to join, our team will clearly explain the study’s purpose, schedule, and procedures so you know exactly what to expect.

You’ll always have the chance to ask questions and make your decision with full understanding.

Every study at Indago provides financial compensation, which will be explained in detail before you begin. More importantly, you’ll contribute to advancing medical knowledge that may help improve future treatments.

Your safety is our highest priority. Every clinical trial at Indago follows strict medical, ethical, and regulatory standards that are reviewed and approved by independent oversight and regulatory organizations. Throughout the study, our qualified investigators and clinical team carefully monitor your health and progress to ensure your well-being.

Before you decide to participate, we will clearly explain all possible risks and answer every question, so you can make an informed decision with full confidence. At Indago, safety means transparency, vigilance, and continuous care from start to finish.

Before joining a study at Indago, our team will explain everything clearly, what the study is about, what visits involve, possible risks, and your rights as a participant. You’ll receive all this information in a written document called the Informed Consent Form, which you can take home to review, ask questions about, or discuss with your family or doctor.

You’ll only be able to join once you fully understand the details and choose to sign it, confirming that you agree to participate.

If you’d like to know more about a study, you can contact Indago’s recruitment team by phone, through our online form, or by visiting us in person. A member of our team will explain what the study involves, what happens during visits, and answer all your questions.

If you meet its medical requirements and the study seems like a good fit for you, we’ll invite you to a screening visit to confirm your eligibility. During that visit, you’ll receive full information about the study and review the Informed Consent Form before deciding whether to participate. You’ll always have time to think it over and make your decision with confidence.

Yes. All clinical trials at Indago offer compensation for your time and participation. The amount depends on each study and is always explained in detail before you decide to join. Everything about the payment will be written in the informed consent form, and our team will take the time to go over it with you and answer any questions you may have.

Yes. You can leave a clinical trial at any time if you decide it’s not right for you. Your decision will not affect your medical care or your relationship with Indago in any way. Before you withdraw, our team will talk with you to make sure you understand your options and feel comfortable with your decision.

No. You do not need health insurance to take part in a clinical trial at Indago. All study-related visits, tests, and procedures are provided at no cost to you. Our team will explain everything before you join so you know exactly what is covered and what to expect.

Yes. Your personal information and medical records are always kept private and secure. Only the study doctors and authorized research staff can see your information, and they are required by federal law to protect your privacy. Any study results that are shared or published will never include your name or anything that could identify you.

The length of a clinical trial can be different for each study. Some trials last only a few weeks, while others may continue for several months or longer. Before you decide to join, our Indago team will clearly explain how long the study will take, how many visits you’ll have, and what your time commitment will be. Everything will be reviewed with you during the informed consent process, so you always know what to expect.

After a clinical trial ends, the study doctors review all the information to understand how well the treatment worked. Our Indago team will explain your next steps and make sure you know what happens after the study is completed.

If you experience any side effects during a clinical trial, let our Indago team know right away. Side effects are reactions your body might have to the treatment being studied. Most are mild, like a headache or upset stomach, but some can be stronger. Our doctors will explain what to expect, check on you at every visit, and make sure you are safe. Always tell us if you notice any change in how you feel, no question or concern is too small.

Every clinical trial follows a detailed plan called a “protocol.” This plan explains what will happen during the study, including how many visits you’ll have, what tests will be done, and what kind of treatment you’ll receive. Some volunteers get the study medication, others may get the regular treatment or a placebo, which looks the same but has no active medicine. Our Indago team will go over the full schedule with you and make sure you understand every step before you start.

No. You do not need to speak English to take part in a clinical trial at Indago. Our entire team is bilingual in English and Spanish, and we will make sure you receive all information in the language you understand best. If you ever need help with translation, our staff will assist you so you feel comfortable and informed at every step.

Not always. It depends on the design of the clinical trial. Some studies let you know exactly which treatment you are receiving, while others are “blinded.” In a blinded study, either only our doctors know (single-blind) or neither you nor our doctors know (double-blind) which treatment you are getting until the study is completed. This helps ensure the results are completely fair and accurate. No matter the type of study, your Indago team will always monitor your health closely and keep your safety as the top priority.

No. At Indago, volunteers can only participate in one clinical trial at a time. This rule protects your health and ensures the accuracy of the study results. If you are already taking part in a study at another research site, you will need to finish it before joining a new one with us. This policy reflects our strong commitment to your safety and to the highest ethical and scientific standards.